State Farm® Insurance Agent Patrick Smith

"Speaking with the Agent, Patrick was very helpful in understanding the importance of Life Insurance. I have also been very happy with the attention to detail and the willingness of the Patrick Smith Agency Team to go the extra mile to help me with my insurance needs."

"I have been very impressed with the help the office staff and agent provides me for my business. They answered questions I wasn’t sure anyone would know. They provided information for my group employee benefits like life and disability insurance as well as liability and worker comp for the company. They have been in business a long time and I respect them highly."

"My experience with Patrick Smith was exceptional until it came to the hour I decided to leave State Farm and conduct business with a different insurance company. I cancelled my coverage a week before it was due to be billed for another month and had requested details of my cancelation from Patrick via our phone conversation to see how much of a return I would be receiving and also how long it would take for the cancellation process to be completed. Patrick became irate and aggressive in our conversation over my request to obtain details and also conclude the matter asap. Patrick's behavior as a "professional" was so immature and unnecessary that I wanted to inform the community that if you have the option to conduct business for insurance coverage with a different agent I highly suggest doing so as Patrick lacks true understanding of facilitating a positive customer experience and communication skills that should be exemplified by any and all professionals. I wish that I wouldn't have been placed in the position of having to write an honest review about Patrick and his behavior, yet it is of greater necessity for consumers to know that the people we conduct business with engage in appropriate behavior and conduct."

"Unbelievable lack of attention to detail, with real-life consequences. Received a cancellation notice two months after starting a policy, because state farm "did not have your DL number,." This was on a policy this office prepared. Rather than them calling and asking for the information again, we receive a cancellation notice we were lucky enough to see before the cancellation date. They suggested I start a new policy to fix the issue. The premiums changed multiple times after leaving their office, and we were being billed monthly premiums for a vehicle we paid in full. Furthermore, they never sent the insurance binder to the car's lender, so the lender assumed that the vehicle was not covered, and purchased their own policy to protect their interest. I had to send the information myself and am now just hoping they will refund the charge. Incredible lack of detail, Patrick's employees need to understand minor oversights have real-life consequences. If you cannot pay attention to detail, find another line of work."

"I'm not sure how this guy keeps clients. Lack of responses lead me to switch to a different State Farm agent. It seems the whole point of having an agent is to have someone to talk to. There are plenty of other SF representatives in town that are a much better place to take your business."

"Patrick Smith partakes in shady business practices such as sending out mailers without any sort of indication what company it is from on the envelope. If you purposely fail to identify your affiliations in order to trick potential clients into opening your mailer, what will you try pull over your actual clients?"